We're confident that our prices are amongst the very keenest out there, however, in the unlikely event that you do find a genuine, lower price, our Price Beat ensures we’ll beat that price (not just match it), as well as give you the reassurance that comes from buying from us.
We will beat web prices, voucher codes, bundle deals, part-exchange / trade-in deals, loyalty clubs, discount schemes or a manufacturer’s own website.
Our Price Beat is even valid for 14 days after purchase, whether it's from a competitor, or our own price! If you've seen a cheaper price elsewhere, let us know and we'll happily beat that price by up to £100! If we have reduced our own price within 14 days, we'll refund the difference (providing the two deals are identical).
Here's how much we will beat a competitor’s price by, with the Richer Sounds Price Beat:
| £100 | £50 | £20 | £10 | £5 |
|---|---|---|---|---|
|
products over £4001 |
products between £3001 - £4000 |
products between £1001 - £3000 |
products between £301 - £1000 |
products up to £300 |
- Price Beat valid against products from any authorised store / website, including member-only retailers, Blue Light Card and employer discount schemes. (All price beats are given inclusive of VAT. Proof of membership or employee ID scheme must be provided).
- Excludes retailers that only accept BACS payment.
- Products must be like for like (same model / colour), brand new, boxed, actually exist to buy (in stock) at the quoted price at the time of purchase and carry a comparable guarantee to ours (see our product pages for guarantee details), E&OE.
- Richer Sounds price used to compare will be our net price after any voucher code / trade-in discount / cashback or other promotion.
- Offer only applicable to the UK. Please contact our Belfast store directly for any information on sales to Ireland.
- Not applicable to any internal company purchases made with staff discount.
- Unfortunately, we cannot offer ‘price beats’ on purchases if the competitor is more than 50 miles from your local store and cannot offer a delivery service.
- Excludes offers where Richer Sounds include a free product(s) (unless the competitor's offer is similar)
- Excludes offers with trade-in products (unless the competitor's offer is similar and in stock)
- Not available on special orders or finance sales. Accessories under £50 we will price match only.
- Only available on each model on a 'one per customer / household' basis.
- We reserve the right to refuse a Price Beat where we suspect an offer, voucher code or price, to be no longer available, not genuine or an error. It may take us up to 24 hours to investigate these with the competitor in question.
How to claim a Price Beat before you buy
If you've seen a better offer, let us know and we'll beat it! You can either fill in this form and we’ll come back to you the same business day where possible or at the latest within 24 hours. Alternatively for a quicker response you can call your local store or our telesales team and we'll beat that price by up to £100!
Already purchased online, in-store or via Telesales?
You can claim a retrospective price beat or price drop if we’ve reduced our price any time within 14 days of the purchase date, simply fill in this form select where the order was placed (Online, Store or Telesales) and we’ll endeavour to get back to you on the same business day where possible or at the latest within 24 hours, with any delays simply due to being hugely busy with customers in-store.