We're confident that our prices are amongst the very keenest out there, however, in the unlikely event that you do find a genuine, lower price, our Price Beat ensures we’ll beat that price (not just match it), as well as give you the reassurance that comes from buying from us.
We will beat web prices, voucher codes, bundle deals, part-exchange / trade-in deals, loyalty clubs, discount schemes or a manufacturer’s own website. In many cases, you’ll also get a longer and more comprehensive product guarantee.
Our Price Beat is even valid for 14 days after purchase, whether it's from a competitor, or our own price! If you've seen a cheaper price elsewhere, let us know and we'll happily beat that price by up to £100! If we have reduced our own price within 14 days, we'll refund the difference.
Here's how much we will beat a competitor’s price by, with the Richer Sounds Price Beat:
| £100 | £50 | £20 | £10 | £5 |
|---|---|---|---|---|
|
products over £4001 |
products between £3001 - £4000 |
products between £1001 - £3000 |
products between £301 - £1000 |
products up to £300 |
- Price Beat valid against products from any authorised UK store / website, including member-only retailers, Blue Light Card and employer discount schemes. (All price beats are given inclusive of VAT. Proof of membership or employee ID scheme must be provided).
- Excludes retailers that only accept BACS payment.
- Products must be like for like (same model / colour), brand new, boxed, carry a five year (or more) guarantee, actually exist to buy (in stock) and at the quoted price at the time of purchase. E&OE.
- Richer Sounds price used to compare will be our net price after any voucher code / trade-in discount / cashback or other promotion.
- Unfortunately, we cannot offer ‘price beats’ on purchases if the competitor is more than 50 miles from your local store and cannot offer a delivery service.
- Excludes offers where Richer Sounds include a free product(s) (unless the competitor's offer is similar)
- Not available on special orders or finance sales. Accessories under £50 we will price match only.
- Only available on each model on a 'one per customer / household' basis.
- We reserve the right to refuse a Price Beat where we suspect an offer isn’t genuine or is a pricing error. If we suspect these issues, it may take us up to 24 hours to investigate.
How to claim a Price Beat before you buy
If you've seen a better offer, let us know and we'll beat it! You can either fill in this form and we’ll come back to you within 2 hours* or you can call your local store or our telesales team and we'll beat that price by up to £100!
Already purchased and found a cheaper price?
To claim any retrospective difference back, you can contact the store or department you bought the item from. Alternatively, (especially if we are experiencing a high volume of trade), you might find it more convenient to fill in the Price Beat claim form which will be forwarded to your original purchase branch / department.
*We will respond within 2 hours if your enquiry is submitted between 08:30–16:00 Mon–Fri & 11:00–15:00 Sat and Sun. Outside of these times we will respond within 2 hours of opening, on the following working day.