Sales & Advice

• Smart home
• I’d like advice and a quote before I purchase
• Find my local branch or call Telesales
• Check stock availability
• Price Beat
• Demonstrations

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Repairs and Faulty Products

• My item has developed a fault
• I want an update on my repair
• Out of guarantee repairs
• Chargeable repairs T&Cs of service

Delivery Info

• Delivery options & charges
• Order information
• Amending or cancelling my order
• Delivery information
• I've placed an order but haven't received any tracking information
• Damaged deliveries

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Returns, Exchanges and Refunds

• Returning faulty items
• Unwanted items
• Amending or cancelling my order

Guarantees

• 6 Year TV & Projector Guarantee
• 6 Year Guarantee
• 6 Year Guarantee included
• How can I buy an extended guarantee?
• Do I have to register for my extended guarantee?
• How do I get a repair under my extended guarantee?

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Tech Help & Troubleshooting

• I need help with something I've purchased
• My item has developed a fault
• Caring for your OLED / QLED premium TV
• Spares and accessories
• Tech blog
• Jargon buster

Our Services

• Price beat
• VIP Club
• Free on-site quotations - we’ll come to you
• Installations
• Buy Now Pay Later
• Gift vouchers

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Customer Information and Feedback

• Important customer information regarding Coronavirus (Covid-19)
• We welcome your feedback
• How can I make a complaint?
• Contact us
• The item I bought has been reduced
• Unsubscribe from the VIP mailing list

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Your Rights & Legal Info

• Your consumer rights
• Terms and conditions
• Privacy policy