I want an update on my repair

We will be in touch as soon as your repair is complete. Please note we are unable to promise a turnaround time as we are in the hands of our suppliers for parts and availability. We can assure you that we will do our very best to get your treasured unit back to you as soon as possible but we would request that you allow at least 14 days before contacting us for details.

If you would like further information after 14 days has passed, please have your repair reference number or your receipt number ready and fill out our online form by clicking here. We will do our best to get you an update within 24 hours.

Click here for a repair progress report