The item I bought has been reduced

Prices can fluctuate and we understand how frustrating it is for a price go down after you've bought something!

However, should a price drop within 14 days following your purchase then we will cheerfully refund any difference*. All we ask is that the item or package must be 'like for like', taking into account any 'freebies' and bundle deals. 

Our Price Beat policy also covers the unlikely event you find your purchase cheaper elsewhere, again within 14 days of purchase.   

Found a cheaper price?

If you have already made a purchase: Please do not call the stores or Telesales Team direct. To claim any difference back, you must please fill in the Price Beat Claim Form, and our customer service team will process within 10 working days.

If you have yet to make a purchase: Please contact your local store or our Telesales Team, who CAN adjust the price paid prior to purchase.

 

* Excludes items bought on finance.